MASS CUSTOMISATION REQUIRES DIGITAL WORK INSTRUCTIONS
There is a trend from mass production to mass customization. Where in the past operators often had repetitive tasks, we now produce more often in small series with products adapted to the needs of the customer. The work for the operator has become more complex, so the operators need more support. Digital work instructions that can be quickly created, adapted and easily consulted are necessary.
In this webinar, we go deeper into the creation of digital work instructions and how we can automate this process. In this process we need to take into account several factors such as the level of experience of the user (work instructions tailored to the experience of the operator make the process smoother), the tool used (think VR/AR glasses, photos, projections on the worktable, etc.), avoiding technostress (the operator remains in control), the possibility to let the operator give feedback, etc... In addition, digital work instructions ensure that new employees can get to work faster and need less training.
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